Monday 10 January 2011

HOW TO RESOLVE CONFLICTS Without Fighting

STEPS:
1. STOP. Don't let the conflict get worse. The less angry you are the easier it will be to solve the problem.
2. SAY what the conflict is about. What is causing the disagreement? What does each of you want or not want?
3. THINK of positive options. How could you meet each other's needs and be fair?
4. CHOOSE a positive option each of you can agree on.
If you still can't agree, ask someone else (an outsider) to help resolve the conflict.

RULES:

Agree to resolve the conflict.
No name calling.
Take turns talking. Don't interrupt.
Be clear and truthful about what is bothering you and what you really need.
Listen to the other person. Be sure you understand how he or she sees the problem.
Use your brains, not your hands.
Be willing to compromise (if that's appropriate).

The Boss-Employee story

The Boss-Employee story has two sides.

While one side tells about the bitter experiences of the employees with their bosses, and the other side says that the employees are not the only ones having a beef about their bosses.

Bosses too get sick of their employees at times.

Listing the Top 10 peeves below:

Arrive late and leave early:

If you one of those who arrive late at the last second, but leave early or first at the end of the day, you're not certainly in your boss's good book. It'll only show your disinterest in your job which your boss doesn't like.

Abuse of sick leave:

You are sick and taking leave, that's fine. You are not sick, but you are taking leave telling that you are sick - a really annoying thing that your boss simply hates. As per recent studies, one out of three employees who calls in sick really isn't. About 32 percent of U.S. employees called in sick when they really weren't in 2009, as per CareerBuilder's annual absenteeism survey of 4,700 workers.

Intolerable cell phone behavior:

You are in a meeting and your cell phone rings again and again. It can be the major contributor to your boss's dislike towards you. Adding to it, receiving multiple phone calls at work is never appropriate. Bosses also hate employees peeping on their cell phones while at work.

Not communicating things properly:

Proper communication between the bosses and employees is the key to success for every organization. Employees should have good communicating skills otherwise chances are there for the boss to get irritated. If you are not able to complete your task within the deadline, rather than ignoring your bosses reminder mails communicate the reason why you are not able to meet the deadline.

Lousy table manners:

Bosses obviously develop a dislike to those employees who display poor table manners during a luncheon meeting with a client. Always be very careful while you are in a meeting as a lousy table can cause embarrassment in front of your clients.

Over eagerness:

Bosses don't like those employees who are overeager. Very often people think that by showing over eagerness they can attract their boss's attention and can impress them with their new ideas. But on the contrary it is likely to generate disliking in their boss's mind towards them.

Unreliable:

Employees who say one thing, but end up doing the other and those who cannot complete the assigned task and give excuses are certainly not in their boss's good book. Very often they create headaches for bosses.

Argumentative to the boss:

If you think you should argue for your right with your boss, think twice. This could be a good incentive for disliking you. Even arguing with your co-workers can also create trouble for you. Being argumentative is a big no-no.

Clumsy appearance:

Always maintain a good hygiene while coming to office. Dress up yourself properly. Bosses don't like those employees who don't maintain proper hygiene.

Talk about personal problems:

Bosses tend to hate employees talking endlessly about their personal problems to them or even to the co-workers. Stop doing that or it will create disliking in your boss's mind towards you.

Let’s begin the day with few good thoughts…

Let’s begin the day with few good thoughts…

1. Stay Positive. You can listen to the cynics and doubters and believe that success is impossible or you can know that with faith and an optimistic attitude all things are possible.

2. Take a morning walk of gratitude. It will create a fertile mind ready for success.

3. Instead of being disappointed about where you are, think optimistically about where you are going.

4. Remember that adversity is not a dead-end but a detour to a better outcome.

5. Focus on learning, loving, growing and serving.

6. Believe that everything happens for a reason and expect good things to come out of challenging experiences.

7. Don't waste your precious energy on gossip, energy vampires, issues of the past, negative thoughts or things you cannot control. Instead invest your energy in the positive present moment.

8. Mentor someone and be mentored by someone.

9. Live with the 3 E's. Energy, Enthusiasm, Empathy.

10. Remember there’s no substitute for hard work.

11. Zoom Focus. Each day when you wake up in the morning ask: “What are the three most important things I need to do today that will help me create the success I desire?” Then tune out all the distractions and focus on these actions.

12. Implement the No Complaining Rule. Complaining is like vomiting. Afterwards you feel better but everyone around you feels sick.

13. Read more books than you did in 2010.

14. Get more sleep. You can’t replace sleep with a double latte.

15. Focus on “Get to” vs “Have to.” Each day focus on what you get to do, not what you have to do. Life is a gift not an obligation.

16. Smile and laugh more. They are natural anti-depressants.

17. Enjoy the ride. You only have one ride through life so make the most of it and enjoy it.

18. Do not be afraid to encounter risks. It is by taking chances that we learn how to be brave.

19. Do not dismiss your dreams. To be without dreams is to be without hope; to be without hope is to be without purpose.

20. Do not run through life so fast that you forget not only where you have been, but also where you are going. Life is not a race, but a journey to be savored each step of the way.

Have a wonderful day.